Manage Your Subscription

Everything about your subscription is in your account. Nothing needs to go through us.

How to make a change

1. Log in to your account using the email address you ordered with.
2. Open Subscriptions.
3. Choose the subscription you want to change.

What you can change

• Skip a delivery — pushes the next one back by one cycle. Nothing is charged.
• Change the date — move your billing day to whenever suits you.
• Change the quantity — move up or down the pack sizes at any time.
• Pause — stop deliveries without losing your price.
• Cancel — takes effect immediately. No minimum term and no cancellation fee.

When am I charged?

On the same day of the cycle you first ordered. We email you [3] days before every renewal so nothing arrives unexpectedly — if you want to skip or cancel, do it before that charge goes through.

Can't log in?

Use the password reset link on the login page. If the email address has changed, email [SUPPORT EMAIL] and we will move the subscription across.

[This page assumes a subscription app is installed and selling plans are attached. Until then, the subscription products on this store charge once and do not renew.]